1Introduction
Wattera LLC ("Wattera," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit an inquiry, booking, or contact form (the "Site"). We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act ("CCPA/CPRA"). By using the Site, you agree to this Policy.
2Information We Collect
A. Information you provide
- Contact & business details you enter in our forms: name, business name, email address, phone number.
- Inquiry details you choose to share, such as what you'd like AI to help with or notes about your business.
B. Information collected automatically
- Technical data: IP address, browser type and version, device identifiers, operating system, and referring URLs.
- Usage data: pages visited, dates and times, time spent on the Site, and interactions.
We do not request sensitive identifiers such as Social Security numbers, government ID numbers, or financial account credentials through this website. Please do not submit sensitive information through website forms.
3How We Use Your Information
We use information collected through the Site to:
- Respond to your inquiry and schedule and conduct calls.
- Operate, maintain, and improve the Site.
- Communicate with you about your inquiry, including by email and, where you have consented, by SMS.
- Comply with legal obligations and protect against fraud or misuse.
We do not sell your personal information, and we do not use information you submit through the Site to train publicly available AI models.
4Cookies & Analytics
We use cookies and similar technologies to operate the Site, remember preferences, measure performance, and understand how visitors use the Site. We may use analytics and advertising tools (such as web analytics services and advertising pixels) that collect usage and device data to help us improve and promote our Services. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.
5Sharing & Disclosure
We do not sell your personal information. We may share information collected through the Site with:
- Service providers that help us run the Site and respond to inquiries — for example website hosting, form and CRM platforms, scheduling tools, email and SMS providers, and analytics.
- Legal & compliance recipients, as required by law, regulation, subpoena, or court order.
- Business transfers, in connection with a merger, acquisition, or sale of assets.
6Your Rights & Choices
Depending on your location, you may have the right to access, correct, or delete your personal information, request a copy of your data, restrict or object to certain processing, and withdraw consent where applicable. To exercise your rights, email us at [email protected]. We will verify your request as required by law.
7California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know the categories and specific pieces of personal information we collect, request deletion (subject to legal exceptions), correct inaccurate information, opt out of certain data sharing, and not be discriminated against for exercising your privacy rights. To exercise these rights, email [email protected].
8Data Retention
We retain information collected through the Site only as long as necessary to respond to your inquiry, operate the Site, comply with legal obligations, resolve disputes, and enforce our agreements.
9Security
We use reasonable, industry-standard measures to protect information submitted through the Site, including restricted access, secure storage, and reputable service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10Children's Privacy
The Site is not directed to individuals under 18, and we do not knowingly collect personal information from minors.
11Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Site with a revised "Last updated" date.
12SMS / Text Messaging
By providing your phone number and opting in through our forms, you consent to receive SMS and MMS messages from Wattera LLC related to your inquiry, including appointment reminders, scheduling changes, follow-up communications, and promotional offers.
Message frequency & charges
Message frequency varies based on your interactions with us and may include recurring messages. Message and data rates may apply depending on your mobile carrier and plan. Wattera LLC is not responsible for fees charged by your carrier.
Opt-out & support
You may withdraw consent at any time by replying STOP to any message, which triggers a one-time confirmation. Text HELP, email [email protected], or call (425) 928-8372 for assistance.
Data protection
We do not sell, rent, trade, or share your phone number or SMS opt-in consent with any third parties or affiliates for their marketing purposes.